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Filing an insurance claim for storm damage roof replacement and repairs can sometimes feel like a complex process, especially if you’ve never had to do it before. Plus, it’s not something you want to spend your time doing right after a severe storm just wreaked havoc on your home. US Roofing, LLC is here to help by not only assisting you through the process from start to finish, but also providing helpful information and answers to your questions.

Q & A: Answers To Your Questions About Insurance Claims

Q: How do I know if my roof has hail damage?

A: The only way to be sure is to schedule a detailed roof inspection after the hailstorm so your roofing  contractor can determine if there is enough damage to warrant filing an insurance claim.

Q: Why did my neighbor’s insurance company pay for a full roof replacement, but mine is only paying for part of my roof?

A:  Different houses suffer varying degrees of damage in a storm. It is possible that your neighbor’s house sustained considerable damage, while your house fared slightly better with only minor damage. When we conduct our inspection, we make sure to liaise with your insurance adjuster to document all the damage found so your insurance can pay a fair and commensurate amount for the roof repair or replacement.

Q: What if I receive an estimate that is higher than the estimate from my insurance company?

A: There are times when insurance adjusters miss something in the scope of work to be done. In such cases, we will submit a “supplement,” with the necessary evidence to reach an agreement with your insurance company so they can release additional funds as needed.

Q: Why did my insurance company subtract my deductible from the check they sent?

A: It is normal practice for your insurance company to deduct the amount you are responsible for paying the roofing contractor, from the total amount of the insurance claim.

Our assistance with your insurance claims protects you from getting stuck with a settlement that won’t cover your costs, as well as ensure a smooth filing process. Call US Roofing today at (706) 609-9111 for your emergency roof repair and replacement projects.


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